TL
Thokozane L

1 reviews | Active since Jan 2023

05 Feb 2024, 08:42

No service whatsoever! 🤬

Rain again! For some weird reason, when you log a ticket, no one bothers getting back to you, not even an email giving you a troubleshooting guide. What they will do, in rare cases, is send a technician, weeks later, when your router is then working. Have been without internet since 4pm yesterday. Nothing whatsoever from these pathetic so-called service providers. They can't even let clients know when the towers are down or something. Rain South Africa your service is ****!🖕🏾

0
Replies (1)
Rain
Rain's reply05 Feb 2024, 08:51
Official
Hi Thokozane, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.