No Service or help from RAIN
No feedback on queries, logged numerous support tickets, no help. I just want someone to help to set this thing up so we can use the 5g. If there is no help today or tomorrow I will take it they don't need my business and cancel. If support is given and 5g is working I will gladly change my rating or remove the review.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
29 Jul 2020, 13:48Hi Henk
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply29 Jul 2020, 13:48
Official
Hi Henk
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
's updateReviewer Update
30 Jul 2020, 10:55I am fuming!!!!!
Still no response from your so called agents!!
still no connectivity!!!
I have screen shots of everything including the 5.19 GB that I have allegedly used!! HOW DO YOU USE SOMETHING YOU DONT HAVE?
I am incredibly unhappy and angry. How do I cancel this? how do I get my money back?
Maybe I should check the ISPA website if I can report you? surely this is against their code of contact (I see you are a member so should be easy to get an answer out of them) , or maybe the Consumer commission?
No one is helping and just apologising.
I have no desire to use Rain anymore, NONE!!!
I want to cancel right now!!!!!
Still no response from your so called agents!!
still no connectivity!!!
I have screen shots of everything including the 5.19 GB that I have allegedly used!! HOW DO YOU USE SOMETHING YOU DONT HAVE?
I am incredibly unhappy and angry. How do I cancel this? how do I get my money back?
Maybe I should check the ISPA website if I can report you? surely this is against their code of contact (I see you are a member so should be easy to get an answer out of them) , or maybe the Consumer commission?
No one is helping and just apologising.
I have no desire to use Rain anymore, NONE!!!
I want to cancel right now!!!!!
's update30 Jul 2020, 10:55
Reviewer Update
I am fuming!!!!!
Still no response from your so called agents!!
still no connectivity!!!
I have screen shots of everything including the 5.19 GB that I have allegedly used!! HOW DO YOU USE SOMETHING YOU DONT HAVE?
I am incredibly unhappy and angry. How do I cancel this? how do I get my money back?
Maybe I should check the ISPA website if I can report you? surely this is against their code of contact (I see you are a member so should be easy to get an answer out of them) , or maybe the Consumer commission?
No one is helping and just apologising.
I have no desire to use Rain anymore, NONE!!!
I want to cancel right now!!!!!
Still no response from your so called agents!!
still no connectivity!!!
I have screen shots of everything including the 5.19 GB that I have allegedly used!! HOW DO YOU USE SOMETHING YOU DONT HAVE?
I am incredibly unhappy and angry. How do I cancel this? how do I get my money back?
Maybe I should check the ISPA website if I can report you? surely this is against their code of contact (I see you are a member so should be easy to get an answer out of them) , or maybe the Consumer commission?
No one is helping and just apologising.
I have no desire to use Rain anymore, NONE!!!
I want to cancel right now!!!!!
's updateReviewer Update
30 Jul 2020, 14:34Something Amazing happened.... no you have not contacted me yet.
The unplugged unit seemed to use a whole 0.5GB !!!!!
great right?
the complaint is logged with ISPA.
Now you are just ***** and *****ing from people.
The unplugged unit seemed to use a whole 0.5GB !!!!!
great right?
the complaint is logged with ISPA.
Now you are just ***** and *****ing from people.
's update30 Jul 2020, 14:34
Reviewer Update
Something Amazing happened.... no you have not contacted me yet.
The unplugged unit seemed to use a whole 0.5GB !!!!!
great right?
the complaint is logged with ISPA.
Now you are just ***** and *****ing from people.
The unplugged unit seemed to use a whole 0.5GB !!!!!
great right?
the complaint is logged with ISPA.
Now you are just ***** and *****ing from people.