AC
AV C

1 reviews | Active since Sept 2023

31 Jan 2024, 16:02

No service not even poor service

On Friday we were hi jacked, I have asked Rain to please replace the sim cards and de activate the ones in the phones, all I have received in response is reference numbers. While Rain takes there time, the people have free use of those sim cards.

0
Replies (6)
Rain
Rain's reply31 Jan 2024, 16:22
Official
Hi AV Creations, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
AC
AV C's update02 Feb 2024, 09:14
Reviewer Update
I just want to thank the awesome consultant who contacted me this morning and was professional, caring and made the whole process run smoothly. ,
AC
AV C's update07 Feb 2024, 15:26
Reviewer Update
Thank you for delivering the one sim card. if you had actually listened to what I said, you would know both sim cards were taken in the hijacking and there for both sim cards need to be replaced
AC
AV C's update08 Feb 2024, 08:30
Reviewer Update
I hope that the numbers are correct as one was *** and the other ***
AC
AV C's update08 Feb 2024, 08:33
Reviewer Update
When try and schedule an appointment for the delivery of the other sim it says technical error, this is absolutely shocking its been almost three weeks now
AC
AV C's update09 Feb 2024, 11:01
Reviewer Update
I still have not received the second sim card and it is rather annoying. This has been going on for over two weeks , this is shocking service, I cant understand why the first and second delivery is taking so long