No Service, No Support, No Accountability

Three days. That’s how long I’ve been trying to get support from Rain and not a single meaningful response from a human being. No follow-ups, no accountability, nothing. It’s honestly shocking how a paying customer can be completely ignored like this. What’s even more frustrating? Your AI chatbot has been more helpful than any of your so-called “live agents.” Let that sink in. The only system that actually responds is the one that isn’t even human. At this point, it’s clear that customer service is not a priority for Rain. There’s zero communication, zero urgency, and zero respect for customers’ time or money. I’ve had enough. I want this service cancelled immediately. I will not be paying another cent for a service that can’t even meet the most basic support expectations. Thankfully, this isn’t a contract. Something Rain seems to conveniently forget when they fail to deliver. If you’re considering Rain, don’t. Unless you enjoy being ignored when something goes wrong.