TR
Tarin R

1 reviews | Active since Mar 2021

07 Apr 2021, 10:33

NO SERVICE. NO SUPPORT. HORRIBLE EXPERIENCE WITH RAIN.

I have received pathetic "service" from rain. I received a SIM card, but I have never been online and I have never had service. I have spent countless hours on the phone chatting to Support, and no one has been able to help me. I was still billed for a service that was never received. All this time, I have spent hundreds of rands buying data on my personal SIM since I have been unable to use my so-called rain data SIM.

0
Replies (1)
Rain
Rain's reply07 Apr 2021, 11:04
Official
Good morning, Tarin.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.

Thank you 

Kind Regards 
rain