TR
Tarin R
1 reviews | Active since Mar 2021
07 Apr 2021, 10:33
NO SERVICE. NO SUPPORT. HORRIBLE EXPERIENCE WITH RAIN.
I have received pathetic "service" from rain. I received a SIM card, but I have never been online and I have never had service. I have spent countless hours on the phone chatting to Support, and no one has been able to help me. I was still billed for a service that was never received. All this time, I have spent hundreds of rands buying data on my personal SIM since I have been unable to use my so-called rain data SIM.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
07 Apr 2021, 11:04Good morning, Tarin.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Rain's reply07 Apr 2021, 11:04
Official
Good morning, Tarin.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
