MN
Mazwi N

1 reviews | Active since Apr 2021

03 Aug 2022, 10:02

NO SERVICE NO SUPPORT

I have been waiting to speak to an agent for 10 minutes and call ended because my airtime depleted, I logged a ticked an hour ago hoping for someone to call me back! Why is it so hard to get a hold of support? This is absolute nonsense.

I wouldn't recommend this brand to anyone, it's so unfortunate that I don't have a choice.

0
Replies (2)
Rain
Rain's reply03 Aug 2022, 11:01
Official
Hi Mazwi 

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain
MN
Mazwi N's update03 Aug 2022, 12:08
Reviewer Update
Had you had a quicker response rate we wouldn't be having this conversation, but anyway, services have been restored, thank you.