AK
ADEL K

1 reviews | Active since Apr 2013

07 Jan 2022, 16:53

No service - no signal

We have been struggling with rain signal since beginning December 2021. It was reported numerous times. And each time I am being told that there is something wrong with the towers. I am really not pleased with rain and thinking of cancelling it. Seeing that I am charged the full amount of R699 but no service for the money paid. Can you assist with problem or should I start looking for other service providers? Thank you.

0
Replies (5)
AK
ADEL K's update07 Jan 2022, 17:24
Reviewer Update
Hallo - thank you. Rooter was switched off and on again. Please connect to the closest tower.

Do you want to tell me that the power at the tower is off since beginning December and still not fixed?
AK
ADEL K's update07 Jan 2022, 18:34
Reviewer Update
Internet speed is 8 - so no, I am on my mobile data. It says no internet connection.
Please advise!
AK
ADEL K's update08 Jan 2022, 20:28
Reviewer Update
Its on and off. And when on its only 3 mbps!
I need to attend a course from this week from home - if not sorted by tomorrow I will have to make additional plans!
What is the problem - why did it work perfectly for 3 months and then all of a sudden not at all …..
AK
ADEL K's update09 Jan 2022, 04:30
Reviewer Update
Thank you when will this be? Cause like I said I have to attend an online course snd this wont work. I also feel that it is unfair to pay R699 for something that is not working!
AK
ADEL K's update10 Jan 2022, 17:28
Reviewer Update
Terrible! I am on my data as we speak. When will this be fixed?