WG
Wesley G

1 reviews | Active since Jul 2012

21 May 2021, 11:33

No Service, No Internet but bank deduction.

Terrible service, terrible product terrible hardware. i actually fee sorry for the people that choose to work for this company.

0
Replies (5)
WG
Wesley G's update21 May 2021, 15:59
Reviewer Update
You guys were adiantum that the some card has been linked to my profile and could not be replaced with another sim. Well I guess you know that it hasn’t been and I have now had to call to get it loaded onto my account. 10 days with no service but full price paid. And had to pay an alternative service provider to assist while rain sorted out the mess.
WG
Wesley G's update21 May 2021, 17:37
Reviewer Update
I have it, I have called to get it activated as it wasn’t activated as I was told. Still have no internet
WG
Wesley G's update23 May 2021, 12:50
Reviewer Update
And so we still are no further, seriously one of the worst companies I have ever dealt with. You guys make Telkom look like rock stars. ????????????????????????That’s such an achievement.
WG
Wesley G's update23 May 2021, 16:44
Reviewer Update
Yes, and apparently it was super simple that every other agent over looked at the expense and sanity of the customer. I now I have that added benefit of having to giving you a months notice and trying to find an alternative.
WG
Wesley G's update24 May 2021, 08:37
Reviewer Update
Apologies don’t work when it’s ongoing. FYI Raim is delivering another sim to me today apparently. I’m not at home and did not order same. But I guess this again will ****** my account up. Yay…..