MH
Mariska H

1 reviews | Active since Mar 2021

04 Dec 2022, 13:34

No service no internet

I deleted my previous review since they resolved the problem eventually after I did a review. I shouldn't have. I now don't have internet for the 3rd time in about 10 days. I live next to a 5 g tower and every time there's a alarm on the tower and no one can tell me how long it's going to be off. The previous time it was off for an entire 2 days. Then again another day now today yet another day with no internet. I have a 5 g tower right next to where I live. No time frame on when this will be resolved yet again. Why is there such frequent problems on the tower. I don't understand how I must pay for a service I don't have causing me to loose working days. Please let me know how long I can expect to be without internet yet again so I can do planning.

0
Replies (2)
Rain
Rain's reply04 Dec 2022, 13:40
Official
Hi Mariska.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
MH
Mariska H's update04 Dec 2022, 16:08
Reviewer Update
Unfortunately this is not working. I'm still not getting any network from any side of the house.