OO
OO O

1 reviews | Active since Jul 2020

07 Jul 2020, 10:56

No service in sorting out issues

I have cancelled my subscription more than two months ago. They still deduct money from my account. You can try to phone them, without any success. You can mail them as much as you like to,no feedback whatsoever. Just dont get any joy from them and would not recommend them

0
Replies (3)
Rain
Rain's reply07 Jul 2020, 13:16
Official
Hi Ooo

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima






OO
OO O's update07 Jul 2020, 15:03
Reviewer Update
Hi Fattima
That is what have been said from the beginning...an agent will get back to you, and it never happened. You can use reference *** to contact me asap please.
OO
OO O's update10 Jul 2020, 09:12
Reviewer Update
Hi Fattima I am afraid to say the service I receieve from Rain is not getting any better,infact it is just getting worse. Your consultants just dont care and there are no after sales service/support.