JB
Jano B
1 reviews | Active since Oct 2012
19 Nov 2021, 11:28
No service from Rain
I tried cancelling my Rain 5G service 11 times, with no effort from Rain to assist me. Please whatever you do do not deal with these *********** people.
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Replies (1)JB
Jano B's updateReviewer Update
26 Nov 2021, 14:25So now the router was collected on Monday, 22 November and the tracking data shows that Rain received their router back on 23 November. Rain said "Your service been cancelled as requested, once the device are back I will escalate to the finance department to process the refund." last week. Is there any update on this refund that I should receive according to the Terms and Conditions? I feel like ranting on HelloPeter is unfortunately the only way to get things done. It's a pity, but that's the Rain service I have received whenever they're not selling you something.
JB
Jano B's update26 Nov 2021, 14:25
Reviewer Update
So now the router was collected on Monday, 22 November and the tracking data shows that Rain received their router back on 23 November. Rain said "Your service been cancelled as requested, once the device are back I will escalate to the finance department to process the refund." last week. Is there any update on this refund that I should receive according to the Terms and Conditions? I feel like ranting on HelloPeter is unfortunately the only way to get things done. It's a pity, but that's the Rain service I have received whenever they're not selling you something.