GP
Gey P

1 reviews | Active since Aug 2023

01 May 2024, 09:20

NO SERVICE FOR DOUBLE THE PAYMENT😡🤬

😡RAIN!!!! Takes full payment for no service. I've been trying for a month now, only for 🤮RAIN to port from one of their Sim to another Sim also belonging to 🤮rain. Several times i was told not to cancel my account and that it will be sorted. BULL **** !!!!!!

Because of numerous *********** assistance, Im now forced to pay for two accounts after telling them from the beginning that I wat to avoid it. Yes I did also requested the accounts department to contact me so that this issue can be resolved. But like normal NOTHING!!!!

Strange enough, when I wanted to upgrade 👎rain were very quick to assist.

WITHIN THE 23 PHONE CALLS I HAD WE YOU GUYS I'VE BEEN REQUESTING A SENIOR TO CONTRACT ME UNTIL NOW NOTHING.

***

0
Replies (3)
Rain
Rain's reply01 May 2024, 09:21
Official
Hi Gey van Pittius

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
Rain
Rain's reply01 May 2024, 13:20
Official
Hi 

We're glad we could be of assistance and provide a positive experience.

Regards
rain. 
GP
Gey P's update04 May 2024, 11:53
Reviewer Update
Note, that my old service has not been canceled till today after stating so.
So now im expected to pay another months subscription.... ???


ASSIST PLEASE