MP
Marthinus P
1 reviews | Active since Dec 2017
23 Jul 2020, 08:31
No service, bad communication,
Today is exactly 1 week since I ordered and pay for a router and sim card and it is not delivered yet. The Courier was hijacked an according to them they did contact rain for a replacement but rain did not respond to their mails for the replacement. I can not get hold of anybody at rain to assist me. As a new customer I am very disapointed.
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Replies (2)0
Replies (2)
Rain's replyOfficial
23 Jul 2020, 09:08Hi Marthinus
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply23 Jul 2020, 09:08
Official
Hi Marthinus
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
MP
Marthinus P's updateReviewer Update
23 Jul 2020, 10:30Thanks for the reply, the email address is ***
MP
Marthinus P's update23 Jul 2020, 10:30
Reviewer Update
Thanks for the reply, the email address is ***