JR
Johan R
1 reviews | Active since Oct 2012
18 Aug 2020, 18:48
No Service at Rain
Useless service, Useless Connection speed. No feedback or call back in the promised 48 hrs. No help desk to speak to.
The device is more offline than Eskom and the worst is you have no backup or a help desk to speak to.
They truly take **** service to a new level.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
19 Aug 2020, 09:19Hi Johan
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply19 Aug 2020, 09:19
Official
Hi Johan
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
JR
Johan R's updateReviewer Update
25 Aug 2020, 10:05We have final had feedback. I must admit your entire organization is pathetic. Arrogant and down right useless is an understatement.
You connection speed is also pathetic. We have been told that you prioritize download speed and not upload. So in short you only provide half an internet service. You should then only charge half a premium.
Having an upload of less than 5 Mbps is no better than edge. So in short your marketing is false and your deceiving your clients.
If I look at all the complaints regarding Rain then this is how you operate. Good thing is. South Africans are not stupid and you will not be around for long.
Regards Johan
You connection speed is also pathetic. We have been told that you prioritize download speed and not upload. So in short you only provide half an internet service. You should then only charge half a premium.
Having an upload of less than 5 Mbps is no better than edge. So in short your marketing is false and your deceiving your clients.
If I look at all the complaints regarding Rain then this is how you operate. Good thing is. South Africans are not stupid and you will not be around for long.
Regards Johan
JR
Johan R's update25 Aug 2020, 10:05
Reviewer Update
We have final had feedback. I must admit your entire organization is pathetic. Arrogant and down right useless is an understatement.
You connection speed is also pathetic. We have been told that you prioritize download speed and not upload. So in short you only provide half an internet service. You should then only charge half a premium.
Having an upload of less than 5 Mbps is no better than edge. So in short your marketing is false and your deceiving your clients.
If I look at all the complaints regarding Rain then this is how you operate. Good thing is. South Africans are not stupid and you will not be around for long.
Regards Johan
You connection speed is also pathetic. We have been told that you prioritize download speed and not upload. So in short you only provide half an internet service. You should then only charge half a premium.
Having an upload of less than 5 Mbps is no better than edge. So in short your marketing is false and your deceiving your clients.
If I look at all the complaints regarding Rain then this is how you operate. Good thing is. South Africans are not stupid and you will not be around for long.
Regards Johan