JM
Joseph M

1 reviews | Active since Mar 2014

22 Nov 2022, 10:05

no service at all

I have been with rain for the past 2 months so only manage to get service for a month for the past two weeks i have been without connectivity i have called rain many times and even have a reference number they keep on telling me that they are re-setting my router and i will be connected but nothing

at the end of the month they will be wanting to collect money for some service they did not provide

not a happy costumer

0
Replies (7)
Rain
Rain's reply22 Nov 2022, 10:16
Official
Hi Joseph 

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain
JM
Joseph M's update22 Nov 2022, 15:22
Reviewer Update
My address is 14 Accacia Sulaiman jada street eldorado park ext 6
JM
Joseph M's update23 Nov 2022, 16:16
Reviewer Update
Good Day
we still do not have network and i also called this morning and was promised that we will have data by the afternoon but still nothing
JM
Joseph M's update25 Nov 2022, 10:55
Reviewer Update
Good day
i am still without Network and the funny this is that my Neighbours also uses Rain but they have network and i being told that it is because of the towers which are not working for how long and how come my neighbours one can work and mine cannot work
JM
Joseph M's update25 Nov 2022, 13:21
Reviewer Update
No the device is switched on as i am writing and has been switched on ever since
JM
Joseph M's update25 Nov 2022, 14:33
Reviewer Update
I did press the reset button and it still not working
JM
Joseph M's update25 Nov 2022, 15:27
Reviewer Update
could you kindly arrange for another device to be send to me as clearly this one is not working