1 reviews | Active since Sept 2023
No Service and No Data Refill After Full Payment
I am extremely disappointed with the service I received from Rain. I paid my full premium for the month of November, yet my data was never refilled. I have been left without the service I paid for, and this has caused unnecessary inconvenience.
What makes this more frustrating is that this issue has not been resolved despite my attempts to get assistance. The perception that Rain does not prioritize its customers is unfortunately proving to be true, and I regret ever subscribing.
Instead of spending money on advertising, Rain should invest in improving its customer service and ensuring that clients receive what they are paying for. I expect urgent action to correct this matter and restore the service I have paid for.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
