MS
Meiring S

1 reviews | Active since Oct 2020

09 Oct 2020, 15:15

No service after signing up

Not even worth 1 atar. Electronic RICA process is taking days and still can't make use of the service that I've already paid for. Customer service is absolutely Non existent. There is no call center number to speak to a service consultant and the only way to log an enquiry is via the website. After several calls logged I have received NO feedback. It actually feels like this company is a ****.

0
Replies (3)
Rain
Rain's reply09 Oct 2020, 17:24
Official
Hi Meiring S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

MS
Meiring S's update09 Oct 2020, 17:49
Reviewer Update
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MS
Meiring S's update10 Oct 2020, 11:52
Reviewer Update
After the generic reply from the company, I still cannot connect to the network and NOBODY got back to me. No customer service at all....
Stay away from this company.