GV
Grant V

1 reviews | Active since Oct 2024

04 Oct 2024, 11:28

No Service after multiple servie requests

We have been experiencing slow and unstable internet for 2 weeks. We have made several calls and sent multiple emails and we dont get a response.

However, when we want to upgrade our service or want to give them more business, they call back or respond immediately?

0
Replies (2)
Rain
Rain's reply04 Oct 2024, 12:28
Official
Hi Grant,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your network query and will be in touch with you.

Thank you.
rain.
GV
Grant V's update11 Oct 2024, 15:18
Reviewer Update
Hi. It is the Rain101 router. I have sent various service requests, they have promised for it to be escalated and have not heard anything.