No service activation

Good day

It is now more than a week since I received my simcards and it is still not activated. Every time that I have made a call to Rain Support I was promised that the situation will be resolved within 24 hours. It is now more than 200 hours later without the issue being resolved. I am at the moment reconsidering my subscription to Rain and will start to look for a data network somewhere else if this matter is not resolved urgently. I will forward this email to the local press as well. I urgently need a data network for my responsibilies as a NEC member of Autism South Africa.

Please resolve this matter urgently.

Regards

Melt Olckers