1 reviews | Active since Feb 2021
NO SERVICE!!!
I changed service providers because of terrible service and incorrect debit from my account! WORST DECISION TO MOVE TO RAIN!!! I received the router on Thursday 12/02/2021, I am currently STILL without internet connection and once again I keep calling ans running after a service that I have paid for but not receiving!!! I paid R699 upfront for absolutely NOTHING!!! IVE CALLED 6 TIMES SINCE RECEIVING THE DEVICE AND ALL I GET TOLD IS THAT THE SITUATION WILL BE ESCALATED!!! HOW MANY TIMES CAN YOU ESCALATE SOMETHING???? THE SAME THING!!! SO ONCE AGAIN I AM STILL WITHOUT INTERNET AFTER HAVING PAID IN FULL.
I DEMAND A REFUND ASAP AND THEN THEY CAN COME AND COLLECT THEIR ROUTER. RAIN IS WORSE THAN THE PREVIOUS SERVICE PROVIDER!!!
I trust you are well
Please accept my humble apologies for the service that you have received thus far. Please note that your 5G cancelation is being processed.
My sincerest apologies for the frustration.
Kind Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far. Please note that your 5G cancelation is being processed.
My sincerest apologies for the frustration.
Kind Regards
Mosa