SD
Siphephelo D

1 reviews | Active since Feb 2026

05 Feb 2026, 16:12

No service.

Absolutely disgusted with the service here. Ordered and made payments on the 26th of January to be told to expect delivery to my house on the 28th and to ensure I have my ID and proof of address. Got an email on the 28th to schedule a delivery I comp**** and had delivery scheduled for the 30th of Jan from 8am-10am. Received a call at 11:30am to be told they are unable to make delivery today and can they reschedule. Patiently I comp**** again and rescheduled for the 3rd of February between 2pm and 4pm. Received a call at 4:30pm on the 3rd to notify me that they do not have my parcel and can they schedule for another time when they receive the parcel. I escalated the matter with both rain and the ccd courier service they use only for them to schedule a delivery for the 5th of February. Received a call on the 5th of February in the morning to be told they are unable to make a delivery as they still do not have my parcel.

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Replies (1)
Rain
Rain's reply05 Feb 2026, 16:16
Official
Hi Siphephelo 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.