zS
zane S
1 reviews | Active since Aug 2011
26 Apr 2021, 15:33
No service
I have not had issues with your service since I signed up until Thursday last week.I am really really disappointed in the way your call centre handles complaints they "escalate" complaints and that is it.I have been calling since Thursday my internet is off since Wednesday actually and till now nothing. Really ridiculous
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
26 Apr 2021, 16:07Good afternoon Zane.
Kindly accept my apology for the inconvenience.
Please note that our billing team is working on this issue and will get back to you as soon as possible.
Kind Regards
rain.
Kindly accept my apology for the inconvenience.
Please note that our billing team is working on this issue and will get back to you as soon as possible.
Kind Regards
rain.
Rain's reply26 Apr 2021, 16:07
Official
Good afternoon Zane.
Kindly accept my apology for the inconvenience.
Please note that our billing team is working on this issue and will get back to you as soon as possible.
Kind Regards
rain.
Kindly accept my apology for the inconvenience.
Please note that our billing team is working on this issue and will get back to you as soon as possible.
Kind Regards
rain.
zS
zane S's updateReviewer Update
26 Apr 2021, 16:51I was told that it is not billing as the payment of over R700 that was made is reflecting.it is an technical issue so what is it now? I do hope to be credited for this aweful service.
zS
zane S's update26 Apr 2021, 16:51
Reviewer Update
I was told that it is not billing as the payment of over R700 that was made is reflecting.it is an technical issue so what is it now? I do hope to be credited for this aweful service.