RS
Rebecca S
1 reviews | Active since Aug 2020
01 Aug 2020, 08:46
No service
No service received but billed.Please cancell my contract with you as I have not connected with your sim card.There is no support from your team or response to my emails.Please refund my money that you have debited on my account.Stop giving us false information sayingbits pay as yo transact however you go ahead and bill even when there is no activity on yhe sim card.You are quick to take money but you cannot even set up a decent customer support team for your companyvto addresd all the issues experienced with your sin cards.I will not recommend your product to anyone the service is beyond poor.
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Replies (2)0
Replies (2)
Rain's replyOfficial
01 Aug 2020, 09:00Hi Rebecca
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply01 Aug 2020, 09:00
Official
Hi Rebecca
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
RS
Rebecca S's updateReviewer Update
01 Aug 2020, 09:47That is a standard reply that i get on all the communication that I have send to you.To date no agents have made contact.Please process my refund and cancell my dealings with your company.
RS
Rebecca S's update01 Aug 2020, 09:47
Reviewer Update
That is a standard reply that i get on all the communication that I have send to you.To date no agents have made contact.Please process my refund and cancell my dealings with your company.