Y
Yolandie
1 reviews | Active since Dec 2024
06 Jun 2025, 17:27
No service!!!
Pay my account then rain switch my account off say I am in arrears! Struggling for the last week for anyone to get back to me to get it resolved, tickets logged, email's and rain talk and ask multiple time's on divice for a call back no response! No we're getting a number to call them! Worst service ever!!!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
06 Jun 2025, 17:35Hi Yolandie,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply06 Jun 2025, 17:35
Official
Hi Yolandie,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Y
Yolandie's updateReviewer Update
07 Jun 2025, 15:06Did not have any internet service in May why would I pay for a service I did not have. I made payment on the 26th of May for my month of June so payment for June was paid up front and it is a problem?
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Yolandie's update07 Jun 2025, 15:06
Reviewer Update
Did not have any internet service in May why would I pay for a service I did not have. I made payment on the 26th of May for my month of June so payment for June was paid up front and it is a problem?
Y
Yolandie's updateReviewer Update
07 Jun 2025, 15:32Ref ***2
Ref ***4
Tickets logged ***2
Ref ***4
Tickets logged ***2
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Yolandie's update07 Jun 2025, 15:32
Reviewer Update
Ref ***2
Ref ***4
Tickets logged ***2
Ref ***4
Tickets logged ***2
Rain's replyOfficial
07 Jun 2025, 20:08Hi Yolandie,
The ticket numbers provided are for help request sent from your device in June after the services were limited due to non-payment. To make a payment, please login to your account via www.rainGO.co.za and use the 'pay now' option available.
Regards,
rain.
The ticket numbers provided are for help request sent from your device in June after the services were limited due to non-payment. To make a payment, please login to your account via www.rainGO.co.za and use the 'pay now' option available.
Regards,
rain.
Rain's reply07 Jun 2025, 20:08
Official
Hi Yolandie,
The ticket numbers provided are for help request sent from your device in June after the services were limited due to non-payment. To make a payment, please login to your account via www.rainGO.co.za and use the 'pay now' option available.
Regards,
rain.
The ticket numbers provided are for help request sent from your device in June after the services were limited due to non-payment. To make a payment, please login to your account via www.rainGO.co.za and use the 'pay now' option available.
Regards,
rain.
Y
Yolandie's updateReviewer Update
09 Jun 2025, 13:52Yes 🙂↕️ logged request in June and up untill now the only response I get is on hello Peter still now reasons any where else.
My prob em is I had NO SERVICE (NO INTERNET!) from the 2de of May till the 25th May.
On the 26th of May I payed R625 for a month (30 day's) internet! Was switch on from the 26th May till the 2de of June then switch off again and say I'm in arrears!
Did I pay all the to only have internet for one week? Do it make any sense!!
My prob em is I had NO SERVICE (NO INTERNET!) from the 2de of May till the 25th May.
On the 26th of May I payed R625 for a month (30 day's) internet! Was switch on from the 26th May till the 2de of June then switch off again and say I'm in arrears!
Did I pay all the to only have internet for one week? Do it make any sense!!
Y
Yolandie's update09 Jun 2025, 13:52
Reviewer Update
Yes 🙂↕️ logged request in June and up untill now the only response I get is on hello Peter still now reasons any where else.
My prob em is I had NO SERVICE (NO INTERNET!) from the 2de of May till the 25th May.
On the 26th of May I payed R625 for a month (30 day's) internet! Was switch on from the 26th May till the 2de of June then switch off again and say I'm in arrears!
Did I pay all the to only have internet for one week? Do it make any sense!!
My prob em is I had NO SERVICE (NO INTERNET!) from the 2de of May till the 25th May.
On the 26th of May I payed R625 for a month (30 day's) internet! Was switch on from the 26th May till the 2de of June then switch off again and say I'm in arrears!
Did I pay all the to only have internet for one week? Do it make any sense!!