No Service

I have logged several calls since 19\12\2022 and have yet to receive a call from Rain to resolve this issue. All I am told is that my call has been escalated to the Technical team which they cannot follow up with. I have since logged a call to cancel my service effective immediately as I have had lack of internet for hours daily since then. Cancellation call was logged on the 10\01\2023 and follow up sent on the 20\01\2023 and still no call received from Rain. Below is a list of call logged and escalated with NO Resolution as yet:

Dec 19, 2022 #*** - rain support incoming call Dec 29, 2022 #*** - rain support incoming call Jan 10 2023 #*** - rain support incoming call #*** - 5G cancellation

I have tried to call the call center for the past 2 days and been on hold for 10 to 15 mins with no answer on multiple calls.

Kindly resolve this as a matter of urgency as I cannot continue to pay for a service I am NOT getting.