LH
Lucille H
1 reviews | Active since Jun 2014
09 Aug 2023, 16:08
No service
I have had endless problems for 3 weeks with no or very little WiFi. Have spent hundreds of Rand's on phone data to be able to work. We have called and asked for escalations to be done for a technician to come out and all I get is excuses and apologies but nothing is done to resolve the issue.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
09 Aug 2023, 16:15 Hi Lucille.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply09 Aug 2023, 16:15
Official
Hi Lucille.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
LH
Lucille H's updateReviewer Update
09 Aug 2023, 17:26What a load of bull. One of the people in our area had a box installed by rain to assist. I work from home and will be losing my job soon because of Rain. I need this resolved now.
LH
Lucille H's update09 Aug 2023, 17:26
Reviewer Update
What a load of bull. One of the people in our area had a box installed by rain to assist. I work from home and will be losing my job soon because of Rain. I need this resolved now.
LH
Lucille H's updateReviewer Update
10 Aug 2023, 15:29Rain I am waiting for this issue to be resolved. Someone was going to call me this morning. No contact and very little or no internet. I need this resolved
LH
Lucille H's update10 Aug 2023, 15:29
Reviewer Update
Rain I am waiting for this issue to be resolved. Someone was going to call me this morning. No contact and very little or no internet. I need this resolved