JB
JOHAN B

1 reviews | Active since Mar 2024

08 Mar 2024, 16:06

No Service

We have been without internet signal for more than 24 hours. We have been trying to get hold of the service provider numerous times and eventually a friend informed us now that Rain is aware of the problem but their technically department is not working over weekends. I feel I am paying for a services they suppose to provide! They don't even have the decency to call you back after you request a callback numerous times!

And promises that the technical department will contact you shortly, it doesn't happen at all!

I rate them 0 out of 10 after 4 jears being a lojale clients.

0
Replies (2)
Rain
Rain's reply08 Mar 2024, 16:24
Official
Hi JOHAN BOTHA. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

JB
JOHAN B's update08 Mar 2024, 16:49
Reviewer Update
A S.A.P IS NOT A OPTION FOR US !
WE NEED IT NOW