No service

Item: Rain
Rating: 1
Author: AV C

We received the rain 1 router and wifi with 2 Sim cards on the 28 August. 1 of the sim cards is damaged and doesn't work, I have sent numerous emails and telephone calls requesting a new one and have as yet had no reply or response. This is really shocking after sales service

Helpful (0)

Replies (4)

Rain's replyOfficial

20 Sept 2023, 14:07

Hi AV

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's reply20 Sept 2023, 14:07

Official

Hi AV

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

AV C's updateReviewer Update

21 Sept 2023, 14:43

Thank you, still no one has contacted me about replacing the sim card , I am not about the cell phone sim not the router one, its been more than a month and still nothing

AV C's update21 Sept 2023, 14:43

Reviewer Update

Thank you, still no one has contacted me about replacing the sim card , I am not about the cell phone sim not the router one, its been more than a month and still nothing

AV C's updateReviewer Update

21 Sept 2023, 14:46

Thank you, still no one has contacted me about replacing the sim card , I am not about the cell phone sim not the router one, its been more than a month and still nothing

AV C's update21 Sept 2023, 14:46

Reviewer Update

Thank you, still no one has contacted me about replacing the sim card , I am not about the cell phone sim not the router one, its been more than a month and still nothing

AV C's updateReviewer Update

21 Sept 2023, 17:15

Thank you for your response and for resolving my issue and

AV C's update21 Sept 2023, 17:15

Reviewer Update

Thank you for your response and for resolving my issue and