SK
Stefanie K
1 reviews | Active since Jul 2011
30 Sept 2025, 05:34
No service
Almost 3 days now, that rain is not contacting me aftrr asking their Whatsapp AI bot to escalate the matter. I have now resorted to looking for a new ISP, as u cannit keep paying through my ears, with bo service provided.
The least they can do is cobforn that the have received mt cancellation order, but they are even to pathetic for that.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
30 Sept 2025, 08:22Hi Stefanie
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply30 Sept 2025, 08:22
Official
Hi Stefanie
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
SK
Stefanie K's updateReviewer Update
01 Oct 2025, 06:54Even after cancelling my rain services with immediate effect in store, these incompetant ****s still deducted money from my account despite claiming I have no arrears, and that I will be paying for October. THIS IS THEFT, AND I WILL BE CONTACTING ALL RELEVANT AUTHORITIES TO OPEN A CASE.
SK
Stefanie K's update01 Oct 2025, 06:54
Reviewer Update
Even after cancelling my rain services with immediate effect in store, these incompetant ****s still deducted money from my account despite claiming I have no arrears, and that I will be paying for October. THIS IS THEFT, AND I WILL BE CONTACTING ALL RELEVANT AUTHORITIES TO OPEN A CASE.
SK
Stefanie K's updateReviewer Update
01 Oct 2025, 11:55Accoeding to your AI bot, when I confirmed, I am being billed upfront. Even when I upgraded my plan, I had to pay twice in order to switch from postpain, to paying for the upcoming month.
Hence me being upset about rains thievery.
Hence me being upset about rains thievery.
SK
Stefanie K's update01 Oct 2025, 11:55
Reviewer Update
Accoeding to your AI bot, when I confirmed, I am being billed upfront. Even when I upgraded my plan, I had to pay twice in order to switch from postpain, to paying for the upcoming month.
Hence me being upset about rains thievery.
Hence me being upset about rains thievery.
SK
Stefanie K's updateReviewer Update
01 Oct 2025, 15:58So which ever way you put it, you still remain *******: since I had to make a double payment when I upgraded to your rain one packagage in order "change from being post paid to paying upfront".
SK
Stefanie K's update01 Oct 2025, 15:58
Reviewer Update
So which ever way you put it, you still remain *******: since I had to make a double payment when I upgraded to your rain one packagage in order "change from being post paid to paying upfront".