NO SENSE OF CUSTOMER RELATIONSHIP

Item: Rain
Rating: 1
Author: Melicia F

Good Day

I am really unhappy with the customer service I have received after being a customer with you for so long, to be treated in this manner is really not acceptable.

I have been a loyal customer and now I need assistance and I am treated like I joined with your yesterday.

Here is the reference number to my case Reference Number: ***

Helpful (0)

Replies (5)

Rain's replyOfficial

14 Jan 2023, 10:55

Hi Melicia

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's reply14 Jan 2023, 10:55

Official

Hi Melicia

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Melicia F's updateReviewer Update

14 Jan 2023, 10:57

Thank you, I need my internet for work, this is why I contacted your support last week already

Melicia F's update14 Jan 2023, 10:57

Reviewer Update

Thank you, I need my internet for work, this is why I contacted your support last week already

Melicia F's updateReviewer Update

14 Jan 2023, 11:28

Hi yes, this will be fine as my salary usually clears the evening of the 24th so i can then pay the one and the debit order will deduct the other one. Thank you so much

Melicia F's update14 Jan 2023, 11:28

Reviewer Update

Hi yes, this will be fine as my salary usually clears the evening of the 24th so i can then pay the one and the debit order will deduct the other one. Thank you so much

Melicia F's updateReviewer Update

14 Jan 2023, 11:47

Thank you very much for resolving this in such a professional and quick manner

Melicia F's update14 Jan 2023, 11:47

Reviewer Update

Thank you very much for resolving this in such a professional and quick manner

Melicia F's updateReviewer Update

27 Jan 2023, 11:35

Hi will do thank you very much

Melicia F's update27 Jan 2023, 11:35

Reviewer Update

Hi will do thank you very much