AP
Anton P

1 reviews | Active since Nov 2013

07 Sept 2020, 16:02

No Response. No Customer Service

My upload speed is terrible. I am 0.46 Km from the nearest tower and I get less than 1 meg upload speed. I have logged faults and even requested that rain exchanges my indoor router for the outdoor one and not even gotten a response. There is really no customer service. Request number

0
Replies (2)
Rain
Rain's reply07 Sept 2020, 16:16
Official
Hi Anton

Trust you are well and keeping warm.

Thank you for the positive feed back.:)

Here at rain we do our best to make sure that your journey with us is a remarkable one :).

Stay safe .

Regards
Yeoline

AP
Anton P's update07 Sept 2020, 16:21
Reviewer Update
I guess this was an automated reply as they clearly did not read the complaint.