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shaun H

1 reviews | Active since Dec 2024

10 Dec 2024, 08:20

No response from Support, ********* billing practices.

Have Requested support 4 times regarding them trying to debit my account after I have requested a cancellation that they also did not respond to. I haven't been using the service and still the amount due increases every month. I do not owe them anything as i have a sim only account and no physical Rain property ( router ect) Weakest support system i have ever encountered, even Home affairs has better service.

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Replies (1)
Rain
Rain's reply10 Dec 2024, 08:55
Official
Hi shaun H,

Thank you for bringing this to our attention, we're sorry to hear this has been your experience.

We're looking into your query; we will be in touch to further assist.

Regards,
rain.