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shaun H
1 reviews | Active since Dec 2024
10 Dec 2024, 08:20
No response from Support, ********* billing practices.
Have Requested support 4 times regarding them trying to debit my account after I have requested a cancellation that they also did not respond to. I haven't been using the service and still the amount due increases every month. I do not owe them anything as i have a sim only account and no physical Rain property ( router ect) Weakest support system i have ever encountered, even Home affairs has better service.
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Replies (1)Rain's replyOfficial
10 Dec 2024, 08:55Hi shaun H,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply10 Dec 2024, 08:55
Official
Hi shaun H,
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention, we're sorry to hear this has been your experience.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
