MS
Mariska S

1 reviews | Active since Mar 2015

01 Jul 2020, 10:52

No response

We have tried to change our banking details and cell phone number before today especially not that the debit order is due to go off... No response via website, e-mail or phone. Why is it so impossible to get hold of someone? Really hope they do not suspend our internet before contacting us because without internet i will not be able to work and then I will be in the sh*t. So please Rain just contact us...

0
Replies (3)
Rain
Rain's reply01 Jul 2020, 10:55
Official
Hi Mariska

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Fattima





MS
Mariska S's update01 Jul 2020, 12:56
Reviewer Update
Email address used to open account is ***. Kindly let me know how we can change the banking details.
MS
Mariska S's update02 Jul 2020, 12:34
Reviewer Update
A copy and paste response on Hello Peter, as far as I am concerned, is not a response. Still no response, still in the dark. Can we please get a number to contact that works?