No respond , No refund no call to address my dispute.

Item: Rain
Rating: 1
Author: abza A

Rain Internet Service provider still no communication of my refund after just sending an automared respond to my review. I will edge all of my friends and and family not to use this service provider as they are. I do not understand whats difficult to check usage and last day of use.

Helpful (0)

Replies (4)

Rain's replyOfficial

29 Dec 2022, 08:26

Hi Mpho

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's reply29 Dec 2022, 08:26

Official

Hi Mpho

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's replyOfficial

29 Dec 2022, 08:29

Please note that we will be able to only process a refund once the device has been collected. A collection was logged on Monday, i will follow up with the logistics department

Rain's reply29 Dec 2022, 08:29

Official

Please note that we will be able to only process a refund once the device has been collected. A collection was logged on Monday, i will follow up with the logistics department

abza A's updateReviewer Update

29 Dec 2022, 09:54

Good Day All ,

I have received an sms and I have followed the prompt
ITEM ***
The collection date is the 04/01/2023 between 8-12

abza A's update29 Dec 2022, 09:54

Reviewer Update

Good Day All ,

I have received an sms and I have followed the prompt
ITEM ***
The collection date is the 04/01/2023 between 8-12

Rain's replyOfficial

29 Dec 2022, 09:56

Once the device is collected, please let me know here and i will process the refund

Rain's reply29 Dec 2022, 09:56

Official

Once the device is collected, please let me know here and i will process the refund