NA
Nazreen A
1 reviews | Active since Jul 2020
23 Jul 2020, 13:51
NO REPLY TO QUERIES...NO CONTACT NUMBER...CONNECTION PROBLEMS
I've lodged 2 complaints and yet no reply from any agent. If this is the type of service I am going to receive from Rain I don't want any dealings. To top it all off I've been having problems connecting and I'm not even sharing my router with anyone. They just issue tickets and nothing happens and the only way to contact them is via the Support. I thought Telkom was bad but this....Worst service ever.
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Replies (1)
Rain's replyOfficial
23 Jul 2020, 14:02Hi Nazreen
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply23 Jul 2020, 14:02
Official
Hi Nazreen
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline