GA
Glen A

1 reviews | Active since Jan 2017

17 Jan 2025, 20:29

No reply from support for over 2 weeks

I opened a support ticket with a simple question on 2025/01/02 11:37.

No reply, so I followed up on 2025/01/07 19:19.

No reply, so I followed up on 2025/01/14 20:36.

Still no reply. Unbelievable. Do you have no support staff at all?

0
Replies (1)
Rain
Rain's reply17 Jan 2025, 20:42
Official
Hi Glen A.

Thank you for bringing this to our attention, we're sorry to hear this has been your experience.

We will be in touch to further assist.

Regards,
rain.