VS
Virginia S
1 reviews | Active since Sept 2025
04 Sept 2025, 11:49
No Refund after order cancellation!
I canceled my order on 25/08/2025 and have yet to receive a refund 8 working days later. Their online chatbot gives contradicting information and email support is yet to respond after 3 working days. This is unacceptable, I want my money back.
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Replies (1)
Rain's replyOfficial
04 Sept 2025, 12:26 Hi Selina,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply04 Sept 2025, 12:26
Official
Hi Selina,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.