DM
Daniel M

1 reviews | Active since May 2020

05 Dec 2020, 15:22

No RAIN network coverage

O ordered and paid for a Rain data sim on a R479 PM plan and paid for it as required.. My reference is RAIN-***. My sim card was delivered on 20 Nov 2020 via RAm courier services. I received an SMs from Rain t later the same day indicating that my dim card has been activated.

When I got home I the village of Seshibitsee in the zmadikwe district of the North West province? I inserted the simcsrd in a tablet I intended to use for hotspottingb tbut the ere was no network connection( Emergency calls only and later Mo SERVICE). . I have not had a single day use of the sfrom 20 Nov to 05 FDec 2020 Rain has mo call centre where one can make an enquiry about the network.connectoon and emails to support@ rain.co.sa returns an auto reply that points to a link that is not useful at all.

I am utterly frustrated by not being able to get hold of the company so they can fix this issue.

Daniel Malatji I later recrivef

0
Replies (1)
Rain
Rain's reply05 Dec 2020, 16:45
Official
Hi Daniel 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Mosa