No rain, just drought

I cannot begin to tell you how disappointed I am with rain. Before signing up I checks and indeed there was 4G coverage in my area. I got the sim card through Takealot and did the whole Rica thing. Alas, no network reception where I stay. I call and a friendly guy tris to help me, but no success. I get frustrated beyond word! I call again, but it doesn't change the fact that I cannot get signal. I send an email and even after following all the instructions received, STILL NO SIGNAL. I cancel the service, most disappointed. I am told a refund will take 7 - 10 days. en days later, still no refund. I email and get told my issue will be escalated. It is now 18 days later and STILL NO REFUND and my emails in this regard are not answered. Truly world-class pathetic as only possible in South Africa. Stay away from rain, it's just a drought!