SO
Simon O

1 reviews | Active since Aug 2020

11 Aug 2020, 14:20

no Rain here

Looks like Rain should have "hellopeter" as their support contact - the only way to get Fatima's attention (the same banal response to all the complaints)! Delivery was quick, invoicing even quicker, but 2 service request emails later & i still have not been able to connect for the first time! going on 10 days now. @peter, you should consider having a 'zero-star' rating - would be useful here

0
Replies (1)
Rain
Rain's reply11 Aug 2020, 14:47
Official
Hi Simon

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline