1 reviews | Active since Jan 2023
NO RAIN
I am absolutely appalled by this service. There is no accountability for the non service that i am paying for. On my previous review there is no reply from rain. I have been without internet since 4 April the excuse is that there is a fault on the tower one day the next day the tower is down and technicians are busy working on the problem. I cannot stress enough how much people must stay away from rain internet service providers. You are going to lose money. And the nightmare to cancel the service and still having your money taken from your account every month is a strong reality. This is the worst kind of service a human being can get themselves into. I am basically losing R1300 a month for a no show service with more excuses that i have ever heard in my life. *****ing people's money is what is happening here you pay and don't receive. I am going to escalate this issue to the ombudsman and to whoever else can assist me in lodging a complaint against rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
I am going to get on dropping this service asap
I am going to get on dropping this service asap
Kindly note that the 4G tower that best serves your home is currently faulty. The issue has been escalated to our upstream providers to resolve and restore services in your area as soon as possible. We currently do not have the estimated time for repairs. Once the 4G tower is fixed, your connectivity will be back to normal. We apologize for the inconvenience caused to you, and we thank you for your understanding.
Regards,
rain.
Kindly note that the 4G tower that best serves your home is currently faulty. The issue has been escalated to our upstream providers to resolve and restore services in your area as soon as possible. We currently do not have the estimated time for repairs. Once the 4G tower is fixed, your connectivity will be back to normal. We apologize for the inconvenience caused to you, and we thank you for your understanding.
Regards,
rain.
