No Rain 5G/4G internet connection at all. No sense of urgency from involved parties.

As a brief, I am tired of doing all these press the reset button for 15 seconds and it will work. Everyday is the same story from Rain. If it's not that, you guys tell me technicians are working on the tower that's down. If the 5G tower is down, why is the 4G not working? You guys tell me I should set the connection to 4G, then what's the function of the Auto connection? Anyways, I can't even toggle the connection because the IP address says my simcard is invalid or not inserted whilst I know the simcard is there. Then I'm told I'll be compensated for my days without internet connection. When you call in, you guys say the networks department will contact me -- if such a department exist, they don't seem to serious about their job then.

It should ring a bell why I've posted my issue on Hellopeter. R999 a month for such a service? It's not good at all.

The modem has started again with no Internet. Since yesterday it's been showing a red light. This is frustrating. I did all the resets and switch to 4G only -- nothing works. Last time it took a whole week before it was fixes.

I think this whole 5G & 4G thing is a ****. If the 5G tower is down, why isn'y my 4G connecting? Maybe you guys think I don't have another Rain product in the house which is a superslow 4G -- it is still able to connect fine. This month Rain has really annoyed me. Paying R999 for Internet which I'm not using at all and then giving me pacifying responses. Will all these weeks without Internet connection be compensated by Rain?

I have already done that since the first incident taught me how to. It doesn't work. Right now it's just Red foe 5G and when doing what you've asked me to do, it changes to blue for 4G with no Internet connection still.

It's still not working.