No newton connection and Rain is not doing anything about it

Hello Peter

I have been struggling with Rain network and previously I made mention that I’m unable to cancel as the option is not available, so on the other end I’m unable to cancel via my bank because it’s not a debit order method I pay via my card number my bank is unable to stop the debit order from going through.

So I have been struggling with connection and last week was extremely bad and on Thursday they escalated and promised that I will be contacted and the issue will be resolved, at this point I’m not even struggling the network is offline, so I’m paying for a network that I’m not using, so I just called them 30 mins ago for a follow up and spoke to a consultant named Unathi and she requested that I wait for two minutes while she will call the manager as I requested 26mins later was still on hold, at this point I really don’t know what to do as I’m beyond exhausted and frustrated by their level of poor service, I’m tired of complaining, at this point I’m about to share my experiences in all my social platforms.