No Network, unable to use WIFI!!

What is happening with the Rain Network. Since the 09 June 2024, I experienced issues with the network. So, from the 09th until the 11th of June 2024, I could not use the WIFI. It comes on and the network remains red, it then takes close to 2 hours for it to move to blue, meaning it is not stable and cannot be used, because if you connect to any apps, it buffers. It again started on Sunday (16 June 2024) and for the entire day, i could not utilize it. Yesterday I had no WIFI at all, the network stays on red and eventually goes on to blue, but I can still not watch, Netflix, go on Spotify, YouTube or any other platform, we had to watch normal tv. Please be advised that I am working from home, so I am very relaint on the WIFI, I could not login and still unable to use the WIFI as the Network is on red, I rebooted it on so many occasions. but nothing is happening. The data on my 2 rain Sim cards is depleted as I had no choice but to use it on the 10 and the 11th of June 2024, in order to be able to work and be productive. I now had to buy 2 gigs of data, just to be able to work. What will happen if it is going to do the same, tomorrow and the next day etc. You are quick to switch off the data when it comes to no payment, but what about this challenge that I am having. I also attempted to change the debit order date, from the 25th of every month to the 26th of every month, which is when I get paid, but it is not allowing me to do so. How can it be a general problem with the network or area that I live in, when everyone else does not have the same issue. Please sort this out, I am very reliant on the WIFI. I also request email communication, when you respond to my complaint, my email address is on my profile.