PG
Phumeza G
1 reviews | Active since Apr 2024
12 Apr 2024, 17:18
No network on Rain in Craighall for 3 days
I have been offline since Monday, I’ve made numerous calls with no assistance, agents keep saying they have escalated to the network team but zero calls after that. I am truly so disheartened as I need my connection to work daily as a remote worker.
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Replies (2)0
Replies (2)
Rain's replyOfficial
12 Apr 2024, 17:32Hi Phumeza G.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply12 Apr 2024, 17:32
Official
Hi Phumeza G.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
PG
Phumeza G's updateReviewer Update
13 Apr 2024, 12:11Thanks but the agent refused to troubleshoot and told me he had escalated which is no different from what the others did. No solution provided, I’ll be cancelling this service.
PG
Phumeza G's update13 Apr 2024, 12:11
Reviewer Update
Thanks but the agent refused to troubleshoot and told me he had escalated which is no different from what the others did. No solution provided, I’ll be cancelling this service.