“No Network, No Help – I Want to Cancel & Be Refunded”

I am extremely disappointed with Rain’s service. It has now been over 2–3 weeks, and I have received no response or callback regarding my issue. During this time, the network has not been working properly, yet I was still charged.

Because of this poor service and lack of communication, I have decided not to pay for this month. I would also like to cancel my contract immediately, as I am not receiving the service I am paying for.

In addition, I am requesting a refund for the months where the network was not working as expected. It is unfair to pay for a service that I could not use.

Rain needs to improve their customer support and responsiveness. Ignoring customers for weeks is unacceptable.

I expect urgent feedback and resolution on this matter.

Number to call at ***