No network for a whole week

Item: Rain
Rating: 1
Author: Patricia P

Been experiencing poor signal for the whole week requesting Rain to call you back from their own router also does not help I’m going to cancel my contract

Helpful (0)

Replies (2)

Rain's replyOfficial

13 Aug 2024, 19:48

Hi Patricia P,

Thank you for bringing this to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain

Rain's reply13 Aug 2024, 19:48

Official

Hi Patricia P,

Thank you for bringing this to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain

Patricia P's updateReviewer Update

13 Aug 2024, 21:07

Was told to change from 5g to 2g gave it 30 mins to see if it will work okay but still intermittent get stuck

Patricia P's update13 Aug 2024, 21:07

Reviewer Update

Was told to change from 5g to 2g gave it 30 mins to see if it will work okay but still intermittent get stuck