AB
Alida B
1 reviews | Active since Feb 2017
06 Nov 2023, 16:27
No network
Rain is testing my patience. I ordered 5G and received on 11 Oktober 2023 still no network I phone and they say they will escalate this issue. 28 days later still no network 🛜 there customer contact number is not available goes to voicemail. There is no other way to reach them. Rain deduct money for my account I pay for no service.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
06 Nov 2023, 16:34Hi Alida.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply06 Nov 2023, 16:34
Official
Hi Alida.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
AB
Alida B's updateReviewer Update
06 Nov 2023, 16:55Thank you.
AB
Alida B's update06 Nov 2023, 16:55
Reviewer Update
Thank you.
AB
Alida B's updateReviewer Update
08 Nov 2023, 22:09Hi Hakeen thank you for the service you have provided me with. Your technician did came out, he found the router was faulty. He replaced it 5 min after we were sorted. Please thank him from my side again. Really appreciate that you kept your word and assist me.
AB
Alida B's update08 Nov 2023, 22:09
Reviewer Update
Hi Hakeen thank you for the service you have provided me with. Your technician did came out, he found the router was faulty. He replaced it 5 min after we were sorted. Please thank him from my side again. Really appreciate that you kept your word and assist me.