IM
Itumeleng M
1 reviews | Active since Mar 2023
24 Jun 2025, 11:34
No network
Hi rain team I called in on the 13th to report that my pay as you use router had no network. I called in again this morning to report that the issue has not been resolved from the 13th. To my disappointment the consultant cut the call. Please advise on what I should do as I’m currently paying for a service I’m not receiving.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
24 Jun 2025, 11:42Hi Itumeleng,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply24 Jun 2025, 11:42
Official
Hi Itumeleng,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
IM
Itumeleng M's updateReviewer Update
24 Jun 2025, 12:40Thank you for your prompt response and restoring my faith in your customer service. I followed the steps you provided but I’m still struggling.
IM
Itumeleng M's update24 Jun 2025, 12:40
Reviewer Update
Thank you for your prompt response and restoring my faith in your customer service. I followed the steps you provided but I’m still struggling.