GB
Gideon B
1 reviews | Active since Dec 2016
30 Sept 2024, 08:40
No network
For a week now the network is extremely slow. I called this morning. The call centre is IN INDIA! Could not understand the agents accent. Did not feel comfortable sharing my ID and personal detail. Your return time is 5 working days. Rediculous! Please contact me ASAP. Thank you.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
30 Sept 2024, 08:56Hi Gideon B,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we currently looking into your network query and will be in touch with you.
Thanks,
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we currently looking into your network query and will be in touch with you.
Thanks,
rain.
Rain's reply30 Sept 2024, 08:56
Official
Hi Gideon B,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we currently looking into your network query and will be in touch with you.
Thanks,
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention, we currently looking into your network query and will be in touch with you.
Thanks,
rain.
GB
Gideon B's updateReviewer Update
01 Oct 2024, 10:02The problem persists.
Images do not download. Videos and clips 'hang'.
This has changed since I signed up with you.
You have changed something because I am at the same address and the router is in the same place.
I need a solution before end of business today please.
Images do not download. Videos and clips 'hang'.
This has changed since I signed up with you.
You have changed something because I am at the same address and the router is in the same place.
I need a solution before end of business today please.
GB
Gideon B's update01 Oct 2024, 10:02
Reviewer Update
The problem persists.
Images do not download. Videos and clips 'hang'.
This has changed since I signed up with you.
You have changed something because I am at the same address and the router is in the same place.
I need a solution before end of business today please.
Images do not download. Videos and clips 'hang'.
This has changed since I signed up with you.
You have changed something because I am at the same address and the router is in the same place.
I need a solution before end of business today please.